Crew Executive is an international training program for corporate Flight Attendants and specialized staffing agencies, who desire to be trained in the art of providing excellence.

Excellence in business aviation is about having passion and vision for refinement, spotting trends and sensing the innocent and hidden details to exceed  expectations.

Crew Executive specializes in worldwide business aviation expectations and standards, culinary arts, catering and menu preparations, cross cultural communication, taking pride in detail, emergency procedures and glob al etiquette.

There is no straighter road to success than exceeding expectations one day at a time.

Robin Crew
Crew Executive | What do we do

What do we do?

We provide training programs orientated for:

  • Individuals (Flight Attendants with flying experience aspiring to upgrade into the corporate aviation industry and current CFA wishing to enhance and value their professional experience and skills.
  • Organizations and companies who are looking to enhance their current level of service. In these cases, we provide tailored training p rograms according to their needs and requirements

Our courses focus on the important aspects of the role and responsibilities of a corporate flight attendant, delivering exceptional service, exceeding expectations and will provide all trainees with new tools and resources that will allow them to develop their knowledge and skills to high levels of excellence.

It is a complete theorical and practical training on working in the private aviation industry.

The team

Crew Executive team is built up by a group of professionals with a large  experience in different senior positions in the aviation industry worldwide.
The training program is delivered by experienced VVIP Cabin Crew Trainers with an extensive experience in the private aviation industry, recognized chefs and sommeliers.

Passion drives perfection.

Rick Warren
Crew Executive | The team
Crew Executive | Programme details

Program details

  • Different locations in Europe and Middle East.
  • Learning method: in person.
  • Language: English.

All trainees will receive a comprehensive manual, resources, handouts and certification of completion of the training program.

Our program includes professional and career development guidance.

Course Syllabus

  • Course overview and what to expect.
  • Different types of corporate aviation.
  • Corporate aircraft jets.
  • Commercial-corporate comparission.
  • Client profiles.
  • Protocol: Head of States, Royalty, VVIP customers.
  • Cultural and religious differences.
  • Duties andresponsabilities of a VVIP Flight Attendant (Pre-flight, Inflight, Post-flight).
  • Documentation.-Image, attitude and grooming.
  • CRM.
  • Exceeding expectations.
  • Corporate etiquette, security and confidentiality.
  • Networking and resources.
  • Standard operational procedures.
  • Handling difficult situations.
  • Passengers with special needs.
  • The importance of keeping up to date with cabin trends and latest concepts.
  • Cabin dressing and presentation.
  • Stock of the plane and inventionary.
  • Galley organization.
  • Bathroom presentation.
  • Care & cleaning.
  • Beeding.
  • Styling the cabin, floral design and last trends.
  • Music.
  • Lights.
  • Newspapers, magazines.
  • Cabin details.
  • Cabin moods.
  • Must have items on board.
  • Practical table setting training and cabin decoration.
  • Food safety basics.
  • Catering orders and menu design (guide about catering companies worldwide and apps).
  • Garnishing and food plating.
  • Culinary presentation techniques.
  • Premium variety of coffee, tea and Arabic coffee.
  • Champagne and wine knowledge (opening, pouring and storage), cocktails and spirits.
  • Wine and food pairing guidelines.
  • Catering on a budget, last minute changes, pop up flights, actionand reaction.
  • Special requests (Halal, Kosher).
  • Dietary and religious considerations.
  • Gourmet foods and current eating trends.
  • Considerations of reheating, serving food and drinks at altitude.
  • Practical Task: Design a menu, place a real catering order,receiving and handle catering,
  • Greet customers and hospitality.
  • Priorities in serving.
  • Inflight service (breakfast, aperitives, lunch, snacks, dinner, etc).
  • Service protocol.
  • Specific table settings and serving.
  • Owner and charter flights: customized service.
  • “L – art de la table”
  • Culinary techniques and plate decoration: inspiration and ideas to impress your guests.
  • Serving luxury food: caviar, balik salmon, sushi, foie grass, cheese, truffle.
  • Child care excellence.
  • Entertainment.
  • Practical task.
  • Cabin dressing and presentation.
  • Stock of the plane and inventionary.
  • Galley organization.
  • Bathroom presentation.
  • Care & cleaning.
  • Beeding.
  • Styling the cabin, floral design and last trends.
  • Music.
  • Lights.
  • Newspapers, magazines.
  • Cabin details.
  • Cabin moods.
  • Must have items on board.
  • Practical table setting training and cabin decoration.

Other services for companies and operators

Crew Executive offer different tailored services to agencies and operators within the business aviation industry, including but not limited to:

  • Cabin crew recruitment.
  • Crew coaching.
  • Training solutions.
  • Flight Attendants’ rostering.
  • Optimization of inflight service processes.
  • Aircraft deliveries for the cabin side.
  • Cabin decoration enhancement.
  • Loose equipment consultancy.
  • Tailored made menus’ creation.
  • Catering orders’ preparation.
  • Organization & optimization of the galley,
    cabin & bathroom storage.
  • Crews (customer service, team spirit, grooming
    etc).
  • How the passengers’ requirements are met.
  • Respect of the image & corporate identity.
  • Service Standards & procedures.
  • Galley, cabin & bathroom’s storage and
    cleanliness.
  • Cabin decoration & loose equipment.
  • Catering procedures & expenses.

Audits are conducted on ongoing operations and provide a full picture leading to further improvement suggestions and adjustments.

For further details or queries contact us on: contact@crewschoolinternational.com.

Crew Executive

The journey starts here

If you are interested in more information about our services, please fill out the form below or email us with your questions or inquiries.

We will be delighted to assist you with any requests.

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